Terms of service

Welcome to Rauvel. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or purchasing our products.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your state or country of residence. You may not use our products or services for any unlawful or unauthorized purpose.

We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Services

All products displayed on our website are subject to availability. We reserve the right to limit quantities, discontinue products, or update product information at any time without prior notice.

We make every effort to display product colors, images, and descriptions as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product appearance.

3. Pricing & Payments

All prices on our website are listed in USD and may change without notice.

We reserve the right to modify or discontinue products, pricing, promotions, or services at any time without liability.

Payments are processed securely through trusted third-party payment providers. By placing an order, you agree to provide current, complete, and accurate billing and payment information.

4. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Once your order has been placed successfully, you will receive an order confirmation email. We reserve the right to cancel, refuse, or limit any order at our discretion, including orders suspected of fraud or unauthorized activity.

5. Shipping

Delivery times vary depending on your location and shipping method selected.

Estimated shipping times are provided for informational purposes only and are not guaranteed. Rauvel is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other circumstances outside our control.

6. Returns & Refunds

Please review our Return & Refund Policy for full details regarding returns, exchanges, refunds, and eligibility requirements.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and branding, is the property of Rauvel and is protected by applicable intellectual property and copyright laws.

Unauthorized use, reproduction, or distribution of any website content is strictly prohibited.

8. User Conduct

By using our website, you agree not to:

  • Use the website for unlawful purposes
  • Violate any applicable laws or regulations
  • Upload or transmit viruses, malicious code, or spam
  • Attempt unauthorized access to our systems, servers, or customer data
  • Interfere with the security or functionality of the website

9. Limitation of Liability

We do not guarantee uninterrupted, secure, or error-free use of our website or services.

To the fullest extent permitted by law, Rauvel, its owners, employees, affiliates, and partners shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from your use of our website, products, or services.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of any external websites.

Accessing third-party websites is at your own risk.

11. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

Any changes will become effective immediately upon posting on this page. Continued use of our website following updates constitutes acceptance of those changes.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store: Rauvel
Company: WVR Business
Company Number: 83952799
VAT ID: NL003894544B30
Email: info@rauvel.com
Phone: +19177303646
Address: Bertha van Moerdregtpad 22, 2841 SR, Moordrecht, The Netherlands
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM (New York, GMT-5)