Shipping policy

At Rauvel, we are committed to delivering your orders quickly, safely, and efficiently throughout the United States.

📦 Shipping Availability

We currently ship within the United States only.

At this time, we do not offer international shipping.

⏱️ Order Processing Time

  • Orders are processed within 1–3 business days
  • Orders placed after 5:00 PM (New York, GMT-5) will be processed the following business day
  • Orders are not processed on weekends or major public holidays

🚛 Delivery Time

  • Estimated shipping time: 5–8 business days
  • Estimated total delivery time: 6–11 business days

Delivery times may vary depending on your location, carrier delays, weather conditions, or high-demand periods.

🚚 Shipping Partners

We ship orders using trusted carriers such as:

  • USPS
  • UPS
  • FedEx

💰 Shipping Costs

We offer FREE shipping on all orders within the United States.

📍 Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number and tracking link.

You can use this information to monitor your shipment status in real time.

⚠️ Shipping Delays

Although we strive to deliver all orders on time, delays may occasionally occur due to:

  • Weather conditions
  • Carrier disruptions
  • High-volume shipping periods
  • Incorrect address information provided at checkout

We appreciate your patience and understanding in these situations.

❌ Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

Rauvel is not responsible for orders delivered to incorrect addresses provided by customers.

📦 Lost or Stolen Packages

If your package is lost or marked as delivered but cannot be located, please contact us as soon as possible.

We will work with the shipping carrier to assist in resolving the issue.

📧 Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Store: Rauvel
Company: WVR Business
Company Number: 83952799
VAT ID: NL003894544B30
Email: info@rauvel.com
Phone: +19177303646
Address: Bertha van Moerdregtpad 22, 2841 SR, Moordrecht, The Netherlands
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM (New York, GMT-5)