FAQs

How long does shipping take?

We offer free shipping on all orders. Standard delivery typically takes 5–8 business days. and all orders include tracking so you can follow your package.

What is your return policy?

We offer a 30-day return window on all purchases. Items must be returned in their original condition with tags attached. To start a return, email us at  info@rauvel.com.

Can I exchange my item?

Yes! We offer free exchanges. Contact us and we’ll arrange an exchange for a different size at no extra cost.

How do I find my size?

Our clothing generally fits true to size. If you’re between sizes, we recommend sizing up for a relaxed fit. Reach out to us for personalized sizing advice.

Is my payment secure?

Absolutely. All transactions are processed through secure, encrypted payment gateways.

How can I contact you?

Email us at info@rauvel.com. We aim to respond within 24 hours.